Clinic & Practice Business Performance KPIs

Business performance KPIs for clinics, polyclinics and medical practices: staff cost per patient, staff cost as a percentage of turnover, staff-to-patient ratio, average treatment charge, treatment room occupancy and appointment non-attendance — the practice-management indicators that connect clinical activity to financial results.

Change any number and the result updates instantly. The pre-filled values are illustrative for a 200-bed hospital.

Results not where you want them?

Measuring a KPI is the first step; redesigning the process behind it is the second. This service was developed by Dr Hesham Dabah, CEO and healthcare expert with 25+ years in healthcare transformation, medical group management and consultancy.

Clinic & Practice Business Performance KPIs

Staff Cost per Patient

Staff Cost as % of Turnover

Staff-to-Patient Ratio (Staff per 100 Patients)

Average Treatment Charge

Treatment Room / Clinic Room Occupancy Rate

Appointment Non-Attendance (No-Show & Cancellation) Rate

Results not where you want them?